The full error message is “The customer order is not allowed to be released. Interim orders exist but are in the past or they exist but the capability check has failed. Please run the capability check again.”

The case i’m looking is this:

1. Create a customer order with a line that has a CTP planned part. Release this order.
   You will get a date in “Latest release date” column and also the “Capability check” column is checked.
2. let time pass so that the current date is passed “Latest release date”.
3. Credit-block the customer
4. Reserve the material to the customer order line.
   The customer order should be blocked when you reserve the material.
5. Go to “Blocked info” from the CO and try to release the order; you will get the error message and the customer-order will remain blocked.

There is to me no known way to release the customer order from the credit-block; and the order is now stuck and cannot be delivered and invoiced.

Has anyone hit this issue and know of a workaround? It seems like it should be some way to work around this issue; if not then there is a way to lock a customer order from ever being delivered/invoiced.

I’ve asked a partner with access to a core-environment without modifications to test this as well, and he got the same issue.