Question

Delivery Confirmation Hierarchy

  • 14 August 2023
  • 1 reply
  • 16 views

Userlevel 5
Badge +10

Hi,

 

Can anyone explain the hierarchy of Delivery Confirmation.


We are looking to turn off using the Sales Group option - but it is enabled on the Customer Record (as 95% of their orders will need this)

 

Does the Customer Record always trump the Sales Group?


1 reply

Userlevel 5
Badge +10

Seems I hadn’t woken up - 

Though it gives an error message when the CO has enabled and a setting has forbidden. Not good for automating the process!

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