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Question

Default printer not automatically selected for eg. Delivery Notes in IFS Cloud 25R1

  • May 25, 2026
  • 1 reply
  • 5 views
L
Do Gooder (Partner)
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Hi, 

A customer are using IFS Cloud 25R1 and want users to have a default printer automatically selected when printing reports/documents (eg. Delivery Notes).

We tried setting a default printer on the user, but the printer is not selected automatically. Users still have to choose from a long printer list every time.

Is there a recommended way to configure this in 25R1?

  • Report Rules?
  • Output Channels?
  • Print Agent?
  • Other settings?

We would like to avoid manual printer selection if possible.

 

1 reply

ashen_malaka_ranasinghe
Hero (Employee)
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Hi ​@LindaR,

The recommended way in IFS Cloud 25R1 is to configure Report Rules that assign a Logical Printer based on conditions (e.g., user/site/report). This ensures the printer is automatically selected during report execution, eliminating the need for users to manually choose from the printer list.

Refer to the following documentation for more details on Report Rules.

Report Rules - Technical Documentation For IFS Cloud

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