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debug console does not open

  • May 31, 2023
  • 5 replies
  • 203 views
K
Sidekick (Customer)
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  • KEVSER
  • Sidekick (Customer)
  • 39 replies

hi,

when I try to open the debug console, it throws it to the background and does not bring it to the screen.

 

I have tried the following steps as a solution but still the debug console does not open.

What can I do as a solution?

  1. I deleted and reinstalled the personal profile.
  2. I removed the bordlees window option in the options section.
  3. I deleted the 2.0 file in local and reinstalled the application. 

Best answer by Link

Then clean up the cache.

  1. start cmd as administrator
  2. enter: rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache
  3. Wait 5 min. and restart windows

Hope it will solve this issue.

5 replies

Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Link
  • Superhero (Customer)
  • 1265 replies
  • May 31, 2023

Hi @KEVSER 

can you check if it runs in background with windows task manager?

If yes close it and try again.

Kind regards
K
Sidekick (Customer)
Forum|alt.badge.img+7
  • KEVSER
  • Author
  • Sidekick (Customer)
  • 39 replies
  • May 31, 2023

hi,

I closed it from task manager and tried again, but it didn't come back.

 

Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Link
  • Superhero (Customer)
  • 1265 replies
  • Answer
  • May 31, 2023

Then clean up the cache.

  1. start cmd as administrator
  2. enter: rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache
  3. Wait 5 min. and restart windows

Hope it will solve this issue.

Kind regards
K
Sidekick (Customer)
Forum|alt.badge.img+7
  • KEVSER
  • Author
  • Sidekick (Customer)
  • 39 replies
  • May 31, 2023

Hi,

Problem solved.

 

çok teşekkürler 

Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Link
  • Superhero (Customer)
  • 1265 replies
  • May 31, 2023

It sounds great. 

Sorun değil :-)

Kind regards


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