Customer Order *42846 is in a Delivered state (see Screenshot1 attached). We want to get this Customer Order to either be Invoiced, or to be Cancelled. When we try to Create Invoice (see Screenshot2 attached), we get the error that "The total discount given cannot exceed the invoice line price" (see Screenshot3 attached).
The Customer Order originates from a Work Order - so it is not possible to change the Price or Discount on the Customer Order line itself (see Screenshot4 attached).
It is also not possible to edit the Price or Discount within the Work Order (see Screenshot5 attached).
Image 1
