Hi
Has anyone come across customer orders that have been Delivered and Invoiced. The order line status is Invoiced/Closed. However, the status on the customer order does not change from Delivered to Invoiced/Closed.
Hi,
I’m not seeing the status of all order lines. based on order amount and what I see on the screens, it appears that multiple lines.
Check the status of all order lines. The status can be -: Planned, Released, Reserved, Picked, Partially Delivered, Delivered, Cancelled, Invoiced/Closed, or Blocked. We have no status for partially invoiced.
In other words, all lines need to be invoiced (as well as the charges) if the order status was to flow to invoiced closed.
Best regards
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