We are experiencing an issue with IFS where customer orders are being placed on credit hold during shipment completion by the logistics department, preventing them from closing shipments. Our standard procedure is for credit limit checks to occur during order release by customer service, followed by credit team review and release if necessary.

Recently, however, logistics has reported frequent instances of orders being blocked upon attempting to complete shipments. 

Could you please confirm if there are specific settings within the customer setup that determine when IFS performs credit limit checks and applies credit holds? Specifically, are there any settings that could trigger these checks during shipment completion?

Following was set up in basic data and only credit checks at order release and not in any other points 

Thanks

Udanee