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Create receipt - error

  • Mar 24, 2025 7:54 AM UTC
  • 1 reply
  • 116 views
Do Gooder (Customer)
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Hi all, 

 

I have encountered issue in the attachment, do you have any experience with it please? I am unable to move on with register arrivals, thank you for your help. 

 

IFS Web Version: 23.2.15.20250205072840.0
Date: 2025-03-24T07:51:57.686Z

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CreateReceipt/CreateReceiptAssistant@1 (server error)
Database error occurred. Contact administrator.
Error details: [{"code":1400,"message":"ORA-01400: cannot insert NULL into (\"IFSAPP\".\"JT_TASK_COST_LINE_TAB\".\"CREATED_DATE\")"}]

Request Id: e931c502-3da9-45a6-a894-1db1e4d325f3
Url: https://kvinova-acc.ifs.cloud/main/ifsapplications/projection/v1/CreateReceipt.svc/CreateArrivalReceipt

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1 reply

Nikila Dis
Superhero (Employee)
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  • Nikila Dis
  • Superhero (Employee)
  • Mar 25, 2025 10:35 AM UTC

Hi ​@KVIFKUC,

I found a similar case where the issue was caused by cgroup memory constraints on the nodes running the OData pods. Some OData pods were being evicted in the environment.

After resolving the cgroup memory issue at the infrastructure level, the problem was fixed. However, there is an ongoing support case for this issue, and I will provide updates as more findings become available.

Regards,

Nikila Dissanayake

www.linkedin.com/in/nikila-dissanayake-7140891a0
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