Question

Create new pick list after unit fails QCLAB and get SCRAP

  • 15 August 2023
  • 1 reply
  • 28 views
D
Rank
Userlevel 2
Badge +5

Hi Community,

 

I create a Customer Order for 2 units. Reserved and Release the order.

In Quick Order Flow Handling I have the button “Create Pick list”.

 

I push the units to the QCLAB and 1x fails and get scrapped

 

I then return to the Cust Order and reserve a new unit to replace it. Only this time, I do not have the option Create Pick List in the Quick Order Flow Handling page. The only place where I found I could create the new picking list is under Shipment→Operations→Create Pick List.

 

I’m not sure why this does not appear on the Quick Order Flow Handling screen as before but only at Shipment? Am I correct or there is something I haven’t explored or done wrong.

 

Thanks in advance for your comments.

 

1 reply

P
Rank
Userlevel 5
Badge +13

Hi Darren,

I guess you have automated the shipment creation when creating pick list. If this is correct, I think that, once the shipment is created, the remaining steps to deliver the order must be done from shipment. If you need to handle the order from Quick Order Flow handling, then you can connect the line manually to a shipment after the steps needed in Quick Order Flow handling and before delivering the order. 

Or else, don’t use the shipment to deliver the parts, but I’m not sure about your shipping process.

I hope this helps.

Regards,

Pilar

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