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Question

COL toast error when using Plan Manufacturing Supply on Due Date

  • April 4, 2025
  • 2 replies
  • 41 views

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Getting what we think is an erroneous toast message for date on Customer Order Line when using Plan Manufacturing Supply on Due Date and Delivery Routes

Attached set up reflects a manufactured Inventory Part with no leadtimes associated with it (no picking leadtimes on site) and a Delivery Route for 1159pm

Customer address has one day transport time and Supply Code on Customer Order line is Shop Order 

 

In the example, entry was on 4/3/25 for a Wanted Delivery Date of 4/4/25 (system generated based on transit time) and Planned Due Date on Customer Order Line was 4/3/25 at 1159pm

Toast message indicated earliest possible delivery date was 4/5/25 - but the connected shop order reflected a Finish Date of 4/3/25 at 1159pm

 

Why is the system indicating to the user the earliest possible delivery is 4/5/25 when the shop order will be complete on 4/3/25 at 1159pm?

2 replies

Piyal Perera
Hero (Employee)
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  • Hero (Employee)
  • April 7, 2025

Hi ​@kel7m3,

    I had a look about this issue. Yes, may be due to the ‘time’ slot. To find the exact reason I feel that technical investigation needed with your exact data setup. Have you raised a support ticket requesting an explanation? And would like to add how dates are being calculated here as well.

MC - Manufacturing Calender

regards,

Piyal


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  • Author
  • Do Gooder (Customer)
  • April 8, 2025

We have opened CS0388045 with IFS for this issue - thanks

whatever it takes to have someone look at it!  :-)