Community,
any idea where Receipt RMA saved the conversion rate? see the screenshot attached.
when the arrival qty CS is entered, system automatically multiply by 20 in the inventory UOM CS, there must be the old rate is being captured somewhere in the system, though we already correct them all in Sales Part, and Supplier for Purchase Part.
Thank you.
+18Could be Sales Part or Inventory Part/Unit of Measure section?
We did fix the sales part rate ( we run a script) from Demand site and Supply site, also the customer order line level rate we all fixed for those old orders.
but when doing RMA, the receipt RMA (at supply site) still can see this rate populated. it must be somewhere hide at back scene.
Thank you.
+18Presumably there was a conversion rate set at the time the parts were shipped? I would expect that same conversion to be in place at the point of being returned to be honest. If you shipped qty one (which was one box of 20) on that order and you are returning qty one you are still returning the same box of 20…
I think?
Linda
these are old orders that are messed up with the conversion rate. though we fixed conversion rate right now. it should be consistent 1 to 1 as the same UOM.
current system behavior feels like inventory UOM is EA, then sale in UOM CS, 1CS =20EA. it is kept somewhere and brought forward from demand site RMA and return to the supplier site of the Receipt RMA.
+18Your 1/20 conversion will be set against the Sales Part record. Even if you have updated that now, the rate on the original order will still be 1/20. You’ll see on the Customer Order Lines...
We do fix the customer order lines via technical script. but i believe the RMA is created before the script executed.
so there must be another place to save these rate in the RMA side.
+12Hi
Please check following pages:
On the RMA line itself (which defines the return and the relationship between the sales unit of measure and the inventory unit of measure):
RETURN_MATERIAL_LINE_TABWhen the RMA items are received through the receipt flow (Register Arrivals / Receipt Handling), IFS creates a receipt record referencing the RMA line:
RECEIPT_INFO_TABregards,
Piyal
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