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Question

Canceling/Removing the supplier Payment Order

  • Nov 22, 2022 11:40 AM UTC
  • 4 replies
  • 177 views

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Hi…

In my system, I am having a “Supplier payment order” which need to cancel

Since before cancel the Payment order line, I tried to cancel the attached invoices from the detail window

But it didn't allow me to cancel

 

 

 

Could you please help me to cancel this supplier payment batch?

4 replies

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  • Hero (Employee)
  • Nov 22, 2022 11:47 AM UTC

Hi @Ishani Weerasinghe 

 

First cancel the invoices in Payment Order Items ( RMB on the Payment order > Details)

Then, you can delete the payment order line



Thanks & Regards
Shan


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Hi Shan,

Thank you for the reply.

But since my invoice lines are in the status of “acknowledged” I am not allowed to cancel those

 

 

Thanks,

Ishani


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I’m having this same problem. Did you ever find a resolution?


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  • Do Gooder (Partner)
  • Oct 16, 2024 8:18 AM UTC

Any solution to this that can be shared with me? Having a customer struggling with the same. 
(Customer is in APP7.5)