+10Hello Community,
We are using IFS 8 .
There is one customer order which is type Service.It is in Delivered state and its sub status also is in Invoice approved state.
This customer order has been created against the wrong customer.
Can we cancel this customer order.
+12Hi
Canceling an order after marking Delivered is not possible according to the logic in the code. We might be able to look into the possibility of a data repair, please raise a ticket to support if you need to try it out.
Best Regards,
Charana
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