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Question

Allowed Operations on Manually Blocked Customer Orders

  • August 20, 2026
  • 2 replies
  • 19 views

ArcRolfrH
Sidekick (Partner)
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Good afternoon everybody, 

I have two customer orders

  • one is manually blocked and customer order confirmation can be printed
  • one is system blocked with reason:  Payment Pending Advance Invoices Exist and customer order confirmation cannot be printed

Who has an extended list of conditions what kind of operations are allowed while customers in which status are blocked manually or by the system, 

e.g.

  • Printing Customer Order Confirmation and Proforma Invoice
  • Reserve and execute Shipment, Creating Shipments
  • Invoicing

etc.

Thank you very much. 

Best regards, 

Rolf

 


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2 replies

Asela Munasinghe
Superhero (Customer)
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Hi ​@ArcRolfrH 

I answered the same question on the following old thread, but for IFS10. 

Customer Order - Manual Block Apps 10 | IFS Community

Please see. Shouldn't be different for IFS Cloud.

Thanks,
Asela


Asela Munasinghe
Superhero (Customer)
Forum|alt.badge.img+24

Hi again ​@ArcRolfrH 

I extracted the screenshot from the slide here because it might not be clear in the original post.

Thanks,
Asela