A. What is your idea?
1) Classification
- Opportunity for improvement
2) Brief description
The event NEXT_AUTH_PUR_REQ_LINE has an event action PurchReqLineApproval (Email), which sends an email notification to authorisers for purchase requisition lines that need approval.
In the email body, details such as Requisition No, Line No, Part No, and Step No are included. However, when authorisers receive this email, they must manually open the relevant page, apply filters, and locate the exact record. This process is time consuming and requires additional manual effort.
Therefore, customers are seeking a solution to include a hyperlink in the email body, allowing users to directly open the relevant record in IFS Cloud. This would significantly improve efficiency and reduce manual work.
B. Context and scope
1) Who is affected?
- Customers
2) Frequency
- Frequently
C. Value and impact
1) What is the business outcome?
- Improves productivity or efficiency
- Reduces cost or manual effort
- Enhances user experience
2) Impact scale
- 4 — Company-wide
3) Workaround
Currently, users need to manually copy and paste the PO reference and open it in IFS, which is inefficient and time consuming.
D. Evidence and examples
Below is a sample email which users are getting, after receiving this email users have to manualy enter the values to filter the relevent record to approve
Hi User123,
You are the next authorizer of the following purchase requisition line(s) in company 10:Requisition No: 1609462, Line No: 1, Part No: N2005001, Step No: 10
Regards
IFS
