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Workflow Configuration - Attachment Manatory

  • April 4, 2025
  • 5 replies
  • 126 views
CSheprutterkey
Hero (Partner)
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Within the Workflow Configuration the fuction of “Mandatory” for Attachments seems to be not working.

Expected results is when a workflow has select of “Mandatory” for attachments the Request should not be allowed to finish without an attachment.

 

 

Best answer by Alexander Heinze

I have reproduced this issue on 24.2.3 and created a ticket.

Charlie https://www.linkedin.com/in/charlieshephard/

      5 replies

      Alexander Heinze
      Ultimate Hero (Employee)
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      • Alexander Heinze
      • Ultimate Hero (Employee)
      • Answer
      • April 7, 2025

      I have reproduced this issue on 24.2.3 and created a ticket.

      If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.
        Tom Leenheer
        Sidekick (Partner)
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        • Tom Leenheer
        • Sidekick (Partner)
        • February 1, 2026

        Hi,

        Found that the issue still exist in:
         

        Application service update: 25.2.2

        Framework service update: 25.2.2

        IFS Cloud Web version: 25.2.2.20260101023558.0

        IFS OData provider version: 25.2.2.20251226043815.0

        did you get any reaction on the ticket ? 
        ​@Alexander Heinze 

        Kind regards,
        Tom Leenheer.

          Alexander Heinze
          Ultimate Hero (Employee)
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          • Alexander Heinze
          • Ultimate Hero (Employee)
          • February 2, 2026

          Can you open a support ticket please so that R&D can investigate? 

          If one of the responses resolves your issue, please use "Best Answer" so that the thread can be closed and others find solutions easier.
            Ranil Fernando
            Hero (Employee)
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            • Ranil Fernando
            • Hero (Employee)
            • February 13, 2026

            Hi,

            Tom has created a support ticket to IT and we have reported the issue to RnD.

            Best regards,

            Ranil 

            RanilFernando
              jbernardo
              Hero (Partner)
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              • jbernardo
              • Hero (Partner)
              • September 24, 2026

              Hi,

              Tom has created a support ticket to IT and we have reported the issue to RnD.

              Best regards,

              Ranil 

              was this ever fixed? im testing in the below version and still not working

              Application service update: 25.2.3
              Framework service update: 25.2.9
              IFS Cloud Web version: 25.2.9.20260806054614.0
              IFS Client Services version: 25.2.9.20260806055414.0
              IFS Client Notification version: 25.2.9.20260806053816.0
              IFS Chat version:
              IFS OData provider version: 25.2.9.20260806050030.0
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