Hi,

An issue is arising in Cloud (24R1) where Work Tasks are disappearing from the engineers mobile that were previously Assigned/Accepted. There seems to be no consistencies to Work Tasks this is occurring on, or time frame. 

The Transfer to Mobile button becomes available again, and the Assignment line shows ‘Transferred to Mobile’ as No. 

Below examples are currently not available on the mobile any more. 

Has anyone else experienced this issue?