Solved

Work order lifecyle control


Userlevel 2
Badge +6

Hello,

 

by design the work order lifecyle is very open, allowing many transitions (forward, backward) to simplify and speed up the management of work orders.

However for companies which would like to go through a more consistent and streamlined process across multiple entities doing maintenance, is there any way to set up the allowed and forbiddent transitions (e.g. it could be mandatory to have a work order always going through “Observed” status?). No BDR seem to drive this capability.

 

Thanks!

icon

Best answer by PATNSE 5 July 2021, 16:52

View original

This topic has been closed for comments

2 replies

Badge +2

The easiest way to handle this is probably by Custom Events.
If status = 'X' only statechange to 'Y' is allowed.

Userlevel 2
Badge +6

Thanks @PATNSE 

 

we indeed did identify that a CRIM could cover the requirement, but were wondering if we were missing some standard setup capability enabling it.

Best regards