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Work Assignment Information Nodes are not displaying in My Work

  • 23 July 2021
  • 3 replies
  • 43 views

Userlevel 6
Badge +16

We have a new user in Service and Maintenance and when they go into Service and Maintenance > Work Management > Execution > My Work the Work Assignment Information nodes are missing….

Please see below:

 

Any ideas.

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Best answer by johnw66 24 July 2021, 16:06

Apparently, the user was being used as a test subject for a new permission set for Maintenance Users.  After setting the permission set back to the original the nodes were available again.

Will advise person creating the permission set to resolve before applying to the user again.

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3 replies

Userlevel 4
Badge +8

Hi @johnw66,

What application version/UPD are you referring into?

Thanks

Userlevel 6
Badge +16

@Mithila Rathnayake Thank you for your reply we are on Apps 10 UPD 8

 

Userlevel 6
Badge +16

Apparently, the user was being used as a test subject for a new permission set for Maintenance Users.  After setting the permission set back to the original the nodes were available again.

Will advise person creating the permission set to resolve before applying to the user again.

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