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Issue

It is not possible to use Single Sign-On (SSO) with any mobile app in IFS Cloud.

Enviroment

IFS Cloud

Audience

ALL

Resolution

It is a limitation in the current solution of the framework for mobile apps and have currently no resolution.

Cause

Even when selecting the SSO login , the app prompts users to enter their credentials. This is due to how authentication is handled within the mobile app. Specifically, IFS Cloud Mobile Business Apps launch a new browser instance embedded within the app, which operates independently of the system browser. As a result, it cannot access any existing authenticated sessions from the system browser.

Because of this, the app requires users to enter their credentials to initiate a new session. These credentials are entered directly into the identity provider’s login page (e.g., ADFS) within a secure, app-hosted browser window.

 

Additional Information

R&D are looking into how to resolve the SSO problem in a future release together with Biometrical login.

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