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Synchronizing entity CustomerInfoContact / InventoryPartInStock is taking a long time to complete (216 seconds)

  • July 24, 2026
  • 1 reply
  • 19 views

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Hi Team 

I am receiving a warning while syncing the Aurena application. Could you please advise what steps I may take to fix this issue?

For reference, I am currently using Apps 10 UPD25.

Regards

Ashish Ligam

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1 reply

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  • Hero (Employee)
  • July 29, 2026

Hi,

You may need to look at the data volume of these 2 entities and find a way to cut down the data load synchronised to mobile. 

For e.g.  for inventory part in stock, check the no. of user allowed sites granted for this user and the data volume in each site. Remove any unnecessary sites granted.

You can check the entity and the current filter (i.e. Default Where ) applied in Synchronisation Rules/ Entity Details.

In addition, you can check if a permission set filter can be applied.

You can also raise a support case if deep analysis is needed.

Regards,

Uthpala