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Question

Sell Price - Service Lines on Customer Order

  • September 8, 2021
  • 1 reply
  • 36 views

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Is it possible to update a Sell Price on a service line once pushed to the Customer Order?  We receive an error stating it must be done in the Work Order but wondering if there is a bypass flag somewhere in the basic data to avoid that.

 

We are using IFS APS10

 

Thank You

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1 reply

Thommy
Hero (Employee)
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  • Hero (Employee)
  • September 8, 2021

Hi @JStack 

No, there is no way of changing this behavior.

Information is not going back to the Work Order/Work Task from the Customer Order, thus a change on the Customer Order wouldn’t be reflected on the Work Order/Work Task which would result in incorrect data.