I’ve created a Repair Work Order for a Serial Part with Repair and Return to Inventory option. This generates a work order with one work task. I then issue the repair part to the material tab, which automatically creates the return line.
I then perform reporting of the Work Order and Work Task, and both are now sitting in Work Done state. I then want to return the repaired part to inventory.
However when I try to return, I’m told that the Serial Part is issued on a Work Task that is not Finished. But I can’t finish the work task without returning the part. I can’t unissue or modify the return line. So I’m now stuck with a serial part issued against the work task, but no way of continuing the work task.
I must be missing something… What have I not done?
