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Question

Resources are not visible in Scheduling Workbench

  • April 24, 2026
  • 1 reply
  • 12 views
kasunhp
Hero (Partner)
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Hi All,

 

We recently installed PSO and set up necessary data to run it. We plant to use PSO for manual scheduling. 

A dataset is created as shown below.
 

 

Dataset is linked to some resources and service delivery units. Capacities were calculated and scheduling activity (marked as manually scheduled) types were created. 

After activating dataset, activities can be seen in the workbench but not resources.

No errors are shown in application messages. But we cannot see resources in the workbench. 

 

This exception can be seen also.

 

Can you guide me to solve this?

TIA.

1 reply

Alexander Heinze
Ultimate Hero (Employee)
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In PSO>Archive>Audits, find the LOAD message and review the resource-related tabs.

  • No resource at all: Check if they belong to the correct SO/SDU.
  • Resource location missing → Edit resource details in IFS Cloud
  • Does the resource have shifts? → If not, generate shifts in IFS Cloud, make sure they are associated with the correct dataset.
  • Are you using Object Groups on your Scheduling Dataset? Could also filter out resources.
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