Hi,
We are on week 2 of go live. We are having an issue with Request Contract Invoicing. Please see screenshots below:
I have highlighted contract line 6. Note the periodic price is $365.
Invoice Plan Details are showing a discounted amount, see line 6, the amount is $352.83. We were expecting $365, which is the periodic price on the contract line. We have no idea why the system has discounted the price here.
Any help would be greatly appreciated.
Thank you,
Ed
+9Hi,
Is the currency of the invoicing customer same as the currency of sales part? If currencies are different values are changed.
Hi,
Is the currency of the invoicing customer same as the currency of sales part? If currencies are different values are changed.
Both are USD
+9Hi,
It is due to the invoice period I think. The end date is 29th.
365/30*29 = 352.83.
Can you check on this?
Hi,
It is due to the invoice period I think. The end date is 29th.
365/30*29 = 352.83.
Can you check on this?
Hey thanks for this. It looks like it was the revaluation date on the contract line being set to 4.30.2026. I copied the contract and moved the date out to 4.30.2027 for line 6 and the correct dollar amounts came through. Thank you, Ed
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