Question

Prorated Equipment Cancellation Credits

  • 5 December 2020
  • 1 reply
  • 29 views

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I am being told that IFS Contract module does not produce a credit when equipment is removed from coverage during a contract billing term and that I need to manually calculate the credit due the customer.  Can anyone advise if this is accurate?  I find it very hard to believe that a Field Service Contract billing system does not have the functionality to generate a prorated credit for inventory dynamics in a service environment. 


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Userlevel 7
Badge +24

Hello,

Is this question relating to FSM or IFS Applications?