Skip to main content
Question

Pool work region parameters

  • May 13, 2025
  • 4 replies
  • 23 views

Forum|alt.badge.img+4

Hello

we are exploring the parameters surrounding pool work. We have 48 regions, with anywhere between 3-8 technicians per region.  How do we set this up so that only and all the technicians for each region see only their pool work, rather than everyones pool work? 

4 replies

kasunhp
Sidekick (Partner)
Forum|alt.badge.img+9
  • Sidekick (Partner)
  • May 13, 2025

Hi ​@jgreenman 

 

Cannot you use that “Resource group defined” functionality?


Forum|alt.badge.img+4
  • Author
  • Do Gooder (Customer)
  • May 13, 2025

I am not sure! From what I understood, there was no way to do this, but perhaps someone has the knowledge behind this on how we would set this up! 

 


Alexander Heinze
Ultimate Hero (Employee)
Forum|alt.badge.img+23

Have you tried creating one resource group per region with the respective techs associated?


kasunhp
Sidekick (Partner)
Forum|alt.badge.img+9
  • Sidekick (Partner)
  • May 14, 2025

Hi ​@jgreenman 

 

Is there a possibility to create resource groups based on regions? Then you can fulfill your requirement.