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Hi All,

 

I cannot completed the Pickup tasks prepared for the material purchase. A failed transaction occurred and the status of the Pickup task remained as “Started” even after pick up is performed. Purchase order is closed and the pickup material is shown under the Reserved material. Material can also be issued. However, I cannot complete the pickup.

Because of this request work task also cannot be completed. A failed transaction is occurred citing uncompleted Pickup task.

It seems everything works well other than Pickup task completion step.

This is after the material pickup and completion

 

PO is closed
Material is reserved after the pickup
Failed transaction after Completing pickup task from mobile
Failed transaction description

As per this error stack, these are the possible errors. However, we noted PO is closed.

 

​@anmise ​@Alexander Heinze Do you have any guesses on this?

 

Thanks.

​@kasunhp your failed transaction refers to a custom method - any chance you could try in an environment that isn’t customized? 

 

Have you completed the shipment order?

Hi ​@anmise 

 

Thanks for the input.

 

I’m working in a fresh environment in a pre-study phase. No customizations were done yet. 🤔

Only functional consultants are working now. 

But I will have a look.

 

BR.

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