+1If you use the standard object connection transformation you can Attach documents to the Service Contract and get them to the work task.
Source on the files at Task is
But If you transfer this Work Task to mobile. It doesn´t appear.
If directly attaching document of the same document class to task, it will appear in MWO.
It seem like MWO doesn´t replicate documents that is part of an object connection transformation in cloud?
Best answer by skullk
You would need a OCT rule which could transfer documents attached to the Service contract into the Work Assignment (JtExecutionInstance) directly to see them in mobile as Work Details page in mobile is built on the JtExecutionInstance entity.
When you directly connect a document to the Work Task, there is another rule which transfer the documents from work task to work assignment so that is why you see them in mobile. When the work task gets the documents from another rule, I think second rule doesn’t get triggered to transfer them to Work Assignment.
Anyway, documents connected to the work task should be possible to be viewed on the pages built from the JtTask entity in mobile. For ex: Task Steps page.
+12Mwo support object connection transformation in cloud. Can you view the same document in Aurena Task detail page ?
+1
But if this task is transferred to mobile it will not show any document on the task in Mobile.
+11
You would need a OCT rule which could transfer documents attached to the Service contract into the Work Assignment (JtExecutionInstance) directly to see them in mobile as Work Details page in mobile is built on the JtExecutionInstance entity.
When you directly connect a document to the Work Task, there is another rule which transfer the documents from work task to work assignment so that is why you see them in mobile. When the work task gets the documents from another rule, I think second rule doesn’t get triggered to transfer them to Work Assignment.
Anyway, documents connected to the work task should be possible to be viewed on the pages built from the JtTask entity in mobile. For ex: Task Steps page.
Is this a known issue or did I miss something in the setup?
+12If you see Documents after init means mobile app pick the OCTs correctly. Can you try below steps to narrow down the issue ?
If you see Documents after init means mobile app pick the OCTs correctly. Can you try below steps to narrow down the issue ?
I can see the attached document on the task in the web, but when I transfer it to MWO I still don't see it on the task before initialization.
Interestingly I do see the document on the object information on MWO, also before initializing the device.
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