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Question

NCR touch apps Apps9 search

  • December 15, 2022
  • 2 replies
  • 42 views

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Hi

Does anyone use the search box at the to pof the NCR app for Apps9?  If I try searching for an NCR number that is in IFS it never finds any online results.

Are there any set up or backgorund jobs I need to run to make it work?

Graeme

2 replies

ANNYSE
Do Gooder (Employee)
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  • Do Gooder (Employee)
  • December 28, 2022

Hi

are you able to use other features of the APP? If not maybe there is somethin wrong with the set-up of IFS Account Manager and/or you have a valid IFS Touch Apps subscription? There might also be a filter not showing closed/Cancelled NCR so you might want to check against different statuses.

BR
Andreas


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  • Author
  • Do Gooder (Customer)
  • January 3, 2023

hi

 

I did a bit more testing and it only finds NCRs when you use the specific NCR no.  It cant find NCRs on the description etc.

Regards

Graeme