Question

MWO "ON ROUTE" button

  • 24 November 2022
  • 4 replies
  • 25 views

Userlevel 1
Badge +5

Please can anyone help. 

We have a user who is using the MWO application on their laptop, for some orders they have started seeing the “On Route” button on the screen (top right in the screen shot attached).  We do not know what is causing this to appear, as far as we are aware there has been no change in permission sets.  It is not our intention that the users should see this button and we need to understand why this button is now appearing.

 

Thanks

Andy

 


4 replies

Userlevel 6
Badge +14

What version of IFS are you running?

This should help identify why this is happening

Cheers

James

Userlevel 2
Badge +4

Hi,

If you have restricted Travel through a workflow configuration,  can you check the filter conditions for this. If you are seeing the ‘On Route’ button only on some assignments, there is a chance the restriction/workflow configuration has not been applied on those.

Cheers,

Uthpala

Userlevel 1
Badge +5

Hi Uthpala,

 

Thanks for the suggestion - I will check that out .

 

FYI - We are using APPS 9

 

Thanks

Andy

Userlevel 1
Badge +5

What version of IFS are you running?

This should help identify why this is happening

Cheers

James

Hi James,

 

We are using Apps 9

 

Thanks

Andy

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