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We are having an issue with getting the new revision of a document to to MWO client.

What we do is

Create a Work task and attach a document to a Work Task

Transfer the work task to MWO

When the technician open the task, the document is visible

The coordinator create a new revision of the document, now the new revision gets attached to the task in cloud, instead of the old one. 

However in MWO app, it is the old version still visible to the technician.

We have setup the document class as a Mobile Document Class and Push to Mobile has been set to Yes.

We are running Cloud 24R1 SU2.

Thanks.

@kathlk 

Hi,

Can you share a screenshot from your document class from solution Manager\Mobile Apps\Configuration\Document Class Settings. Has the batch sync run ?

/Uthpala

 


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