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HI All,

We are having an issue in Synching MWO maintenance with our IFS cloud (version 23 R1 SU6). The synchronization task is created and its state is always posted. Whenever I open the app on the mobile, the Sync is automatically started and never finishes.

The logs has no error messages. All the messages are info only.

Any help greatly appreciated.

Thanks 

Jaleel

Please check if ifsapp-native-server pod is running. You can check this in Synchronization Service Nodes page. If the Age In Seconds has a very large value and keep increasing, native server (ifsapp-native-server) has a issue.  You can try restarting. If it doesn’t solve the issue look for errors in the native serve pod logs. 

Hi Dar,

Thank you very much for your support. We restarted the ifsapp-native-server pod as per your recommendation . They Sync worked on mobile and the Task got completed status.

Thanks

Jaleel

 

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