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Question

MWO Login expires frequently.

  • July 2, 2025
  • 2 replies
  • 81 views
Steve Hunter
Do Gooder (Customer)
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This seems to have been asked a few times but I’m struggling to find a resolution.

We are running IFSCloud 24R2 and have our engineers using the IFS MWO Service app.

We currently do not have SSO enabled so are logging in using credentials set if IFS Cloud but are finding these time out on a regular basis which is causing our engineers a lot of frustration having to keep logging in.   Has anyone found a good way to resolve this please as this is becoming a major issue for us.

 

2 replies

Dakshinie Wickramasinghe
Hero (Employee)
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Hi ​@Steve Hunter,

Can you please check below links while help you configure those?

IAM Clients - Technical Documentation For IFS Cloud

Session and Token administration per IAM Client - Technical Documentation For IFS Cloud

Configuring IAM Sessions and Tokens - Technical Documentation For IFS Cloud

 

Best regards,

Dakshinie

 

R
Do Gooder (Customer)
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  • rg00dman81
  • Do Gooder (Customer)
  • October 23, 2025

​@Steve Hunter did the settings above resolve your issues ? We are on 24R1 and don't have access to them, but we are using SSO and have the same issues as you have been facing.

 

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