Question

MWO Failed Transaction - Work Assignment has already been removed by another user

L
Rank
Userlevel 4
Badge +11

Hi,

My company is very new to MWO and unfortunately we have very limited understanding on Failed Transactions.

 

I am stuck on an error that we receive quite often from various users. I have turned sync trace on for some users to see if i can capture the process steps that cause it but still not understanding.

 

What does this mean:

If i look at the Task No, the assignment does exist, for the same user that has generated this error so i have no idea what it means and therefore how to resolve.

Can you help please?

 

Thanks, 

2 replies

Kelum Pradeep Kumara
Rank
Userlevel 7
Badge +18

Hi @lisa.gilesAB 
Please check the below community thread
Failed Transaction: Work Assignment" has already been removed by another user | IFS Community

If it's not really helping you then the best option is to report this to IFS Support through a case to investigate this further. Then they will technically investigate the issue and give an answer/fix

-Kelum Niranjana
James Ashmore
Rank
Userlevel 6
Badge +16

Additionally you can read about Failed Transactions in the Tech Docs here: https://docs.ifs.com/techdocs/Foundation1/040_administration/415_touch_apps/010_administration/020_failed_transactions/default.htm

 

And there is a troubleshooting guide with a section on Failed Transactions that you can read here: https://docs.ifs.com/techdocs/Foundation1/040_administration/415_touch_apps/010_administration/070_trouble_shooting/default.htm#Troubleshooting_Failed_Transactions

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