Hi,
I am testing the Service Management (IFS Cloud R24.1.5) module and I have created a Pickup Task related to a Request Task. When I try to execute the Pickup Task in MWO (after assigning and send to mobile), this error is displayed:
However, I have a remote warehouse with a location for the resource I am using in MWO.
Any idea?
Thanks,
Irene
+23Can you share a screenshot of your warehouse and its connection to the user?
This is my default remote warehouse:
I have confirmed the delivery date in the Shipment Order and the receiver in the Shipment has been changed to my remote warehouse so I have been able to start the work of the pickup task in MWO.
I have finished the process of the shipment (report picking, deliver, etc) and both shipment and shipment orders are closed. But, when I try to complete in MWO, I receive this new error:
I have checked that, for the shipment type I am using, I have this activated:
Hi ,
Can you check the data set up is correct according to https://docs.ifs.com/ifsclouddocs/24r2/RequestManagement/AboutPickupTask.htm
Two places worth checking :
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