What are the differences between the MWO Maintenance and MWO Service applications? And why would you use one vs. the other? Thank you.
Solved
MWO Application Differences
Best answer by Alexander Heinze
There are indeed differences, for example:
MWO Maintenance works with Work Orders only, MWO Service also with Requests. The main question is whether you focus on asset (-->MWO Maintenance) or customer service (-->MWO Service). Differences include...
Only supported in MWO Service:
- Some scheduling-related features (e.g., Update expected arrival time)
- Service quotations
- Find Part
Only supported in MWO Maintenance:
- Tool Usage Tracking
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