Question

Mobile Work Order Initialization Error


Userlevel 7
Badge +16
  • Hero (Customer)
  • 553 replies

Community,

 

can you help to see how to fix the below error when I am trying to initialize my mobile device at the very first time. we are on APP10 UPD9.

 


3 replies

Userlevel 3
Badge +5

Is rowkey activated on this system? In a fresh install of IFS Applications 9 and IFS Application 10, ROWKEY is enabled by default.

Userlevel 7
Badge +16

@Dar Thank you for your reply.

 

can you advise where the ROWKEY is to config? 

 

Thank you.

Userlevel 6
Badge +16

You can read about Rowkey activation here: Activate and deactivate rowkey (ifs.com)

You can also check per Entity by querying the entity in Custom Fields (ifs.com)

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