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Question

Mobile Work Order Initialization Error

  • April 7, 2023
  • 3 replies
  • 48 views

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Community,

 

can you help to see how to fix the below error when I am trying to initialize my mobile device at the very first time. we are on APP10 UPD9.

 

3 replies

Dar
Hero (Employee)
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  • Hero (Employee)
  • April 7, 2023

Is rowkey activated on this system? In a fresh install of IFS Applications 9 and IFS Application 10, ROWKEY is enabled by default.


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  • Author
  • Hero (Customer)
  • April 7, 2023

@Dar Thank you for your reply.

 

can you advise where the ROWKEY is to config? 

 

Thank you.


James Ashmore
Hero (Employee)
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  • Hero (Employee)
  • April 11, 2023

You can read about Rowkey activation here: Activate and deactivate rowkey (ifs.com)

You can also check per Entity by querying the entity in Custom Fields (ifs.com)