Question

Mobile WO - alternative method for customer signature

  • 5 March 2021
  • 3 replies
  • 149 views
U
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  • Umar
  • Do Gooder (Customer)
  • 1 reply

Does anyone have an alternative solution for getting a customers signature for the report in of a work order without having to hand over the mobile device to the end customer. Due to covid we have some customers refuse to handle the mobile devices.

is there anyone else who has had this issue?

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3 replies

S
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Hi @Umar ,

you need to use a partner tool called FormsPro from Omnibyte. This tool is completely embedded in  IFS Apps / FSM and creates a QR code which can be scanned on the mobile device and will be send to the customer. They can do the signature on his device . The signature will be send back and automatically connect with the form.

Please consider,  you need to use the form from FormsPro and therefore you need to redesign your mobile solution.

Let me know if you need a contact from FormsPro :blush:

Best regards,

Sven

U
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Hi Sven, Thanks for that! Do you know if it is compatible with Apps8?

I’ve just visited the Omnibyte website and I will request a demo of the solution.

 

S
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Userlevel 3
Badge +6

Hi @Umar ,

 

so far as i know , FormsPro works with every version .

The demo will maybe not show what you are looking for and takes a little bit more time.

I will contact my FormsPro contact and will ask if i can forward the mail address to you.

Best regards,

Sven

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