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Mobile User setting

  • January 16, 2024
  • 5 replies
  • 158 views

rfedorchuk
Sidekick (Customer)
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Hi,

Where is the Mobile Users setting (true/false) set in 23R1?

 

Thanks,

Rob

Best answer by Rukmal Fernando

Hi,

Thanks for getting back to me.

In New Service Resource, you set a switch for Mobile User.

If you miss that step, I know you can change it, but I can’t find the screen.

@rfedorchuk I believe you can toggle that On from the Service Resource Details screen, in the Connections Tab. Can you try that please?

5 replies

Rukmal Fernando
Superhero (Employee)
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  • Superhero (Employee)
  • January 16, 2024

Do you mean controlling whether a given user is allowed to run mobile apps or not? This can be achieved from the Enable / Disable User commands in the Mobile App User Details screen as described here: https://docs.ifs.com/techdocs/23r2/030_administration/040_native_apps/010_administration/060_mobile_user_details/#action_commands

Is that what you were looking for?

Best regards,

Rukmal


rfedorchuk
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • January 16, 2024

Hi,

Thanks for getting back to me.

In New Service Resource, you set a switch for Mobile User.

If you miss that step, I know you can change it, but I can’t find the screen.


Alexander Heinze
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • January 17, 2024

Have you looked here? 

There is a section on user setup. 


Rukmal Fernando
Superhero (Employee)
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  • Superhero (Employee)
  • Answer
  • January 17, 2024

Hi,

Thanks for getting back to me.

In New Service Resource, you set a switch for Mobile User.

If you miss that step, I know you can change it, but I can’t find the screen.

@rfedorchuk I believe you can toggle that On from the Service Resource Details screen, in the Connections Tab. Can you try that please?


rfedorchuk
Sidekick (Customer)
Forum|alt.badge.img+7
  • Author
  • Sidekick (Customer)
  • January 17, 2024

Thanks Rukmal, I spent hours looking for that.  I knew I had seen it somewhere.

 

Have a great day!

Rob