Hello,
We have an issue with a customer who uses the dispatch console.The customer have two sites, A and B.
Employees at site A can work on site B Work Orders and vice versa.
We are considering creating one employee for each of the two sites, but we have 2 dispatch console : Site A dispatch console and Site B dispatch console.
When an employee is assigned from the site A dispatch console, the system does not indicate in the site B dispatch console that the employee is not available, so it is possible to reassign the same employee at the same time in the site B dispatch console.
Do you have any ideas on how to resolve this issue?
Thanks in advance,