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Hello,

We have an issue with a customer who uses the dispatch console.The customer have two sites, A and B.

Employees at site A can work on site B Work Orders and vice versa.


We are considering creating one employee for each of the two sites, but we have 2 dispatch console : Site A dispatch console and Site B dispatch console.

When an employee is assigned from the site A dispatch console, the system does not indicate in the site B dispatch console that the employee is not available, so it is possible to reassign the same employee at the same time in the site B dispatch console.

 

Do you have any ideas on how to resolve this issue?

Thanks in advance, 

 

With PSO this would be possible, with DC my only idea would be to have a single scheduling dataset for Site A + site B.


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