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Question

Is it possible to use only the Region without a Location in Request Management?

  • May 26, 2026
  • 1 reply
  • 4 views

kasunhp
Hero (Partner)
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Hi All,

We need to use Region attribute in request management to use in several places such as Selection Rules, Task Regions etc.

However, it seems that region alone does not work and we need to tie it with a location to make it usable.

 

Since we get requests from different locations almost every time saving locations may not be that useful. Address and Region combination would be ideal for our work. If we use dummy location per region then that will make exception in PSO with invalid location.

Can anyone give any input on this?

1 reply

Alexander Heinze
Ultimate Hero (Employee)
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Region is not an attribute, it’s a non-persistent filter that is applied to the Location LoV.