Skip to main content
Question

Increase the answer space available for eForms in MWO

  • August 24, 2026
  • 1 reply
  • 14 views

Forum|alt.badge.img+8

We have received requests from field users to increase the answer space available for eForms in MWO. When reviewing the configuration, we found that the eForm question types do not include any option to adjust the size of the answer field.

 

While researching this, we found the following references confirming this as a known limitation (note both posts are approximately 3 years old):

 

1. https://community.ifs.com/service-touch-apps-mwo-mro-43/adding-multiple-lines-in-a-statement-type-question-mwo-eforms-35780

IFS confirms that displaying a multi-line statement/answer is not currently possible and suggests submitting it as an Idea for a future release.

 

2. https://community.ifs.com/service-touch-apps-mwo-mro-43/mwo-service-survey-answer-field-length-37484

This describes a related limitation where the Answer field length differs between the entity used in IFS Cloud (4000 characters) and the entity synced to mobile, IFS Cloud (2000 characters) for Open-ended questions.

 

Could you confirm whether there is a supported way to increase the eForm answer field size in MWO

1 reply

Forum|alt.badge.img+1
  • Do Gooder (Employee)
  • August 26, 2026


Hi ​@NEJANO ,

This is still a limitation in MWO. There is currently no supported configuration to increase the size of the eForm answer field or make it display as a larger multi-line text area.

The older Community posts you found are still relevant, and I haven’t found any enhancement that has changed this behavior in recent releases. If a larger answer area is required, I would highly recommend raising an Idea in the Ideas section of the Community so Product Management can review the demand for this enhancement. Here is the link: https://community.ifs.com/ideas

Hope that helps
Gleb