Question

IFS8 Print agent creates a file identified with the IP address of the last printer defined in the config (not the IP of the printer selected)

  • 24 January 2023
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I have configured the print agent in IFS8. When I start it I see it finds all the printers defined in the ifs-printagent-config.xml file. When I attempt to print, it finds the print job from IFS and reports the document was sent to the printer with no errors.

However, the document never reaches the printer. Instead it creates a file identified by the highest IP address of the configured printers. Ex: The printer selected was 172.20.24.202 but the file created is called 172.20.24.219. This file looks like the printer command file plus the PDF that should have been sent to the printer.

  1. Why didn’t the document print on the printer?
  2. Why would it create a file when the log says the document was sent to the printer with no errors?
  3. Why is the file named with the wrong IP address?

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