IFS MWO stuck initializing

try this:

1. Go to Sync Rules, find the sync rule for your custom entity and do Sync Now
2. go to Background Jobs and see if any errors get posted, and if so, share the error message you see.

Best regards,

Rukmal

Hi,

what type of custom attributes have you added to the custom entity?

Regards

/Sajee

No errors were posted

We have added Date/Datime, String, Number and Enumerations

Can you share a screenshot of the entity association in the projection configuration? And did you enable the custom fields for mobile (though that should not generate errors)?

Here is the screenshot:

And yes I did enable the custom fields in mobile

rafael.cardinal wrote:

Alexander Heinze wrote:

Can you share a screenshot of the entity association in the projection configuration? And did you enable the custom fields for mobile (though that should not generate errors)?

Here is the screenshot:

 

And yes I did enable the custom fields in mobile

Can you expand the MWO_Task_Results line at the bottom?

Hi..

could you please remove the Enumeration type for now and retry?

Thanx

Looks okay to me. Unless R&D has better suggestions, here are some things you could try to narrow down the root cause:

• Check the detailed error log in MWO to see if it has more details.
• Run MWO in English to exclude language issues.
• Inactivate/remove some of the changes (e.g., the entity association or the projection configuration) and sync again to see which particular item causes the error.

I encountered the same issue, and it was caused by having a projection configuration that added a method to ServiceEng projection.  Once unpublished, initialization worked fine again.