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IFS CLOUD - MWO Configuration

  • September 20, 2022
  • 5 replies
  • 296 views

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Hi,

I’m looking for documentation about configuration possibilities for MWO screens in IFS CLOUD 22R1.

And in particular, to add read only custom fields on MWO screens.

Thanks in advance for your help on that.

Regards,

Marc.

Best answer by James Ashmore

There is an academy document here IFS Mobile Experience - Configuring IFS Aurena Native - IFS Cloud 21R1 Delta Training Material.pptx

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5 replies

James Ashmore
Hero (Employee)
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  • Hero (Employee)
  • 472 replies
  • Answer
  • September 20, 2022

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Hello @James Ashmore ,

I cannot find the answer to question in the document you provided - Is it possible to add a read-only custom attribute to the MWO new service request screen?

I have added the field, but I cannot see the value in it:

Custom attributes should work in such a way that when I choose a customer, I should see "YES" or "NO" in the selected fields depends on customer:


below you can see that in the database custom attributes have value:


screens come from 22r1


James Ashmore
Hero (Employee)
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  • Hero (Employee)
  • 472 replies
  • March 20, 2024

This will not work on the New Service Request screen. This is an offline screen, the app will not fetch the custom reference field when entering new data

Cheers

James


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thanks for confirmation


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  • Do Gooder (Partner)
  • 3 replies
  • September 19, 2024
James Ashmore wrote:

Hi James,

Is there anyway to access this document, as I am unable to get an access to this doc. at present and it says the site is not reachable.

Looking forward for your valuable response on the same.

 

Thanks and Regds,

Prabuddha


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