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Hi, 

Since IFS Cloud will be the new service management application instead of IFS FSM, what mobile application will be used by user for service management? will it be IFS MWO Service? if so how can I activate the mobile device and where and the endpoint can be found in IFS Cloud.

Hi @GOGMANIKM,

Yes, it will be IFS MWO Service. For use IFS MWO Service you need to buy the module MWO. Fill weeks we ask for a quote and it turned around 20k. For configuration, you need to pass through the window bellow:

 

Gianni Neves

Hi @gianni.neves thank you for your response. We do have access to the MWO Module, trying to understand what will the URL for activating the MWO mobile app. In FSM, the application and mobile has two different URL. Likewise trying to understand what is the Server URL for the MWO mobile app from initial screenshot attached.

 

Hi @gianni.neves thank you for your response. We do have access to the MWO Module, trying to understand what will the URL for activating the MWO mobile app. In FSM, the application and mobile has two different URL. Likewise trying to understand what is the Server URL for the MWO mobile app from initial screenshot attached.

 

The URL for mWO is the same as for the application. You will need to setup IAM clients for mWO though. You can read more about it here: https://docs.ifs.com/techdocs/22r2/070_remote_deploy/400_installation_options/130_add-on_cmp/mwo/

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