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Failed Transaction Message: MWO

  • March 10, 2023
  • 1 reply
  • 34 views

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Good Afternoon - Can anyone explain what is meant by the Failed Transaction below relating to Mobile Work Orders - Many thanks

An error occurred when checking object-controlled document access via method WORK_ORDER_API.Get_Document_Access. Contact your system administrator to verify the methods defined under 'Object Types for Access Control'

 

1 reply

kathlk
Hero (Employee)
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  • Hero (Employee)
  • March 11, 2023

Hi,

Error is related to IFS Document Management (DOCMAN) access control. But you see this in the Mobile Filed Transaction because the call is originated from a mobile. As I do not know the detailed transaction or stack trace in the FT detail, I’m assuming this is a Document related transaction from the mobile.  You should get the same error from IEE if you perform the same activity as the same user.