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Hello all,

Pardon if this subject is incorrect or wrong Sub forum, this is my first post.


We are still in Apps9 and fairly new in IFS still. We have a structure setup Parent ID → Child ID → serialized items. But when we try to add a serialized item we often get the error message “Functional Object No () can not be change because Serial Status is not in “In Facility”, “Contained”, “In RepairWorkshop” og “In Inventory”.
Part Owership states “Customer Owned” which is correct. But we need to be able to keep track of the items under the parent Object ID.
Is there a way we can link the Serial Objects to a Parent Object, even with “Ownership” being Customer Owned?

 

Thank you,
Michael

Hi Michael,

 

It should be possible to connect Customer Owned serial objects. But to answer your question we need further information on the Objects current Position. If possible please add some screen shots explaining the issue.

 

Best Regards

Eresha

Hi Eresha,

 

Please see below, looking up the part in “Serial Object” and add “Belongs to Object” and “Belongs to Site”:

 

When I try to save, I get the below error:

 

 

Thank you,

Michael

Hi Michael,

Seems the Serial part connected to the Serial Object is issued through a Work Order 12565.

You could Right click on the Prepare Work Order > Select Report In Work Order.

Select option ‘Place Serial in Equipment Structure’.

Define the parent object and place the serial object. 

 

Hope this will solve the issue.

 

Best Regards

Eresha

Ahh perfect, that worked like a charm 🙂 Thank you very much for the help.

 

Best regards,

Michael

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